Privacy Policy

We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources.

Information You Provide

• Account information (name, email address, company name, phone number)
• Profile information and preferences
• Payment and billing information
• Communications with us (support requests, feedback)
• User content (investor data, reports, analytics, uploaded files)

Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data (access times, error logs, performance data)
• Cookies and similar tracking technologies

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process your transactions and manage your account
• To communicate with you about updates, security alerts, and support
• To personalize your experience and deliver relevant content
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication protocols
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

You may request deletion of your account and associated data at any time by contacting us at admin@coreconnectir.com.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to the processing of your information
• Restriction: Request restriction of how we use your information
• Withdrawal of Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at admin@coreconnectir.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We use cookies and similar tracking technologies to collect and store information about your interactions with our Services. Cookies are small data files stored on your device.

Specific Cookies We Use

Your Cookie Choices

You can manage your cookie preferences at any time through our cookie consent banner or by visiting your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of our Services. Essential cookies cannot be disabled as they are necessary for the platform to function.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from websites. Please consult your browser's help documentation for specific instructions.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about how your data is used
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

We process your personal data based on one or more of the following legal bases: consent, contract performance, legal obligations, vital interests, public tasks, or legitimate interests.

If you are located in Australia, your personal information is protected by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). As many of our clients are Australian mining companies listed on the ASX, we are committed to full compliance with Australian privacy laws.

Your Rights Under the Privacy Act

• Right to Access: You can request access to the personal information we hold about you
• Right to Correction: You can request correction of inaccurate, incomplete, or out-of-date information
• Right to Complain: You can lodge a complaint about how we handle your personal information
• Right to Know: You have the right to know how we collect, use, and disclose your information

Cross-Border Disclosures

We may disclose your personal information to overseas recipients, including cloud service providers and infrastructure partners located in the United States and Europe. We take reasonable steps to ensure that overseas recipients comply with the APPs in relation to your information.

Making a Complaint

If you have a complaint about how we have handled your personal information, please contact us at admin@coreconnectir.com. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your CCPA Rights

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information (Note: We do not sell personal information)
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit: Limit the use and disclosure of sensitive personal information
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your CCPA rights

Categories of Personal Information We Collect

• Identifiers (name, email address, IP address)
• Commercial information (transaction history, subscription details)
• Internet or network activity (browsing history, usage data)
• Professional information (company name, job title)
• Inferences (preferences, characteristics, behavior)

Do Not Sell My Personal Information

We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide you with an opt-out mechanism.

Exercising Your CCPA Rights

To exercise any of your CCPA rights, please contact us at admin@coreconnectir.com. We will verify your identity before processing your request and respond within 45 days. You may designate an authorized agent to make requests on your behalf.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: